**DEODORANT DISCLAIMER** Natural deodorant is not 'one size fits all'. What works well for some, may not work at all for another. This is all due to each persons individual chemical make-up. Natural deodorant will only work as well as the level of toxicity in our systems - diet, stress, hormones and lifestyle can play a large part in how well any natural product will work for you. Due to this, The Balanced Life cannot be held liable to any reactions or misuse of our products. Review our ingredients carefully and discuss with a medical practitioner before use if you have a medical condition. FAQ's
Your deodorant seems hard and stiff. Has it gone bad?
Nope! Our deodorant is meant to be stiff - that is what enables it to go on feeling dry. We recommend 'warming it up' by holding onto your underarm for a few seconds before rolling.
Natural deodorants I have used in the past just don't work for me, I still smell and sweat. What can I do?
Most of our customers find the transition from store bought to our deodorant seamless however, we suggest you need to allow your body to adjust from using deodorant with chemicals to using deodorant with all natural ingredients. The aluminium in regular deodorant causes your underarm pores to swell shut which stops sweat from coming out - yuck! We advise that you need to give your body 1 month (max) of using only natural deodorant before it will work like a charm. We promise it will be worth it!
Our deodorant is NOT an antiperspirant. It will not stop you from sweating but it will help absorb sweat and minimize odour.
For best results, gently exfoliate your underarms during each bath or shower. This will optimize results.
Why has my deodorant started to turn a white colour?
In the deodorant world, we call those 'cream lines'. That is what happens when natural ingredients oxidize. This does not affect how well your deodorant works and you should take great comfort when that happens! It means no chemical has been added to preserve or increase the shelf life. The shelf life of our deodorant is 12 months - it is not meant to last forever!
Please be aware of sensitivity on freshly shaven underarms.
After using your REGULAR deodorant with baking soda, I got red, rash-like bumps on my armpits - why? (may also experience a burning or itchy feeling)
Be aware that there may be an adjustment period where you may experience mild itching, tingling or slight burning. This goes away in the majority of people after a short amount of time.
Please ensure you have followed our usage guidelines, if you have followed all of our guidelines and still experience sensitivity, please switch to our sensitive formula. Generally, the red bumps, itching or burning goes away after a short time, however there are 25% of people who cannot use natural deodorant with baking soda. We have a Sensitive Formula that is baking soda free.
Please read this article regarding your own PH level and how that affects your reaction to deodorant made with baking soda. In our experience, 1/4 or 25% of people will experience this. We do not offer refunds if you experience this. We suggest you use our Sensitive Skin formula which does not contain baking soda.
Does your deodorant stain clothes?
Nothing in our deodorant is refined or bleached. We will not compromise our purity standards in order for our deodorant to be invisible. Invisible = chemically processed. Our deodorant is beige in colour and you may have some transfer to clothing. If that is the case, wash your clothes on the same day as transfer to remove or use a stain remover if the stain is stubborn.
Are your products organic?
We use organic ingredients in everything we make. Every ingredient used in our products are of the highest quality, purest, in it's most natural form. There is nothing refined, bleached or processed. Our beeswax is organic and Canadian sourced, our coconut oil is organic, our shea butter is raw & unrefined and we use essential oils that are tested for all chemicals and pesticides (on top of many other levels of testing). We pride ourselves on the transparency of our packaging and labels and we strive to help you feel 100% confident in our products.
My VEGAN deodorant in the tin melted - now what?
One of the main ingredients in our deodorant is unrefined, organic coconut oil. Coconut oil melts in MILD heat. We suggest you store and keep your deodorant in a cool, dark place (such as a medicine cabinet). However, it can be salvaged if it has melted. Simply place the deodorant container in the fridge to harden and once hardened, remove and allow to come to room temperature (not melted, just solid). With a small spoon, mix your deodorant until smooth to redistribute the oils and other ingredients. Use as normal.
Please note - we are not responsible if your deodorant melts during shipment. We cannot control shipping temperatures. If it arrives melted or 'separated', please follow the instructions above and use as normal.
How do I know if I am allergic to any of your products?
Please carefully review all our our ingredients and use our products only as directed. Do not use our products if you are allergic to any essential oil. If you have a reaction to one of our products, please discontinue use. We are not to be held liable to any reaction to our products.